Shipping & Returns

We assume full responsibility for processing errors made by our staff and will replace incorrect orders at no charge. Please read order forms and instructions thoroughly and verify all information before submitting orders as we are not responsible for any other errors.

Please allow enough time for your order to be processed and shipped to you before your event. All orders take at least 10 business days to be processed BEFORE shipping out to you for the standard service level.  There are options to expedite the processing available when adding an item to the cart

All orders are considered custom and therefore final. Once an order is placed, absolutely no refunds will be issued.